How long does it take to ship an item?
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Most orders are sent to fulfillment in minutes and will be shipped within 2 business days of purchase. Because of this, it can be difficult if not impossible to cancel or change an order once it's been submitted. Please be sure to double check the information entered on the Order Summary page!
Shipping Times and Days
Orders are shipped Monday - Friday. Orders are not shipped on the weekends.
Any orders placed Friday after 3 PM (Eastern Time) will be shipped the following Monday or Tuesday.
Monogram Orders (US ONLY): Personalized journals are shipped straight from the warehouse and take an extra 2-3 business days to ship, depending on volume.
Standard Delivery Estimates
For Europe, Asia, and Australia orders ship from facilities in the UK and Australia- if you order from the appropriate sites.
For North America, South America, and Canada orders ship from California and Florida.
Standard delivery for basic shipping and the shipping promo offers are 3-8 business days. Business days are Monday - Friday.
Warning: If you order from a non-local site, this can drastically affect shipping times, up to 10 days or more. Make sure to order from your local site.
Note: Import fees may apply to Canada and South America, this is at the discretion of customs in your country.